Crystal Palermo
Horrible absolutely horrible!! Don’t waist your time or money with this company. They need to really closed down until they get better employees and management. No care or sense of urgency. Company is un organized the employees are lazy. I have a leak and still have a leak. The person they sent over made me and my husband feel like it was a bothersome he was here to help. And he even told my husband that his company doesn’t pay him enough to crawl in crawl spaces. And as soon as I opened the crawl door my husband had like 5 mouse traps for caution. You could tell they had been there for like 5 to 10 years, cause the traps were really old looking no mice in them no rats in them. Some might’ve been triggered by maybe me stomping on the floor or something. The guy looked at them said I don’t do mice or rats and I’m like ok There’s none in there so go ahead. He went halfway in the crawl space and literally jumped back and said that he heard a mouse or a rat. Talked to my husband abt running a new line to avoid going under house and would email us an estimate. I didn’t receive one that day. so called office I I called office next morning day 2, was hoping it was a bad employee not the company. The lady that answered said she knew what I was talking abt and would get that estimate over to us. And have the manager call me. Not an I am sorry or even that she was shocked as to what I was telling her. Now Day three still no call or estimate. of course didn’t wait three days so I called another company. Day 2 They came crawled right up underneath the house. They did see two mummified rats, but they had been there for like years. He said at least 10 years. Andy’s plumbing really great guy, went under didn’t see any fresh activity of rodents. So the employee from all phase plumbing was a liar to top everything off. The leak is not even under the house, but still no estimate from all phase or a call from
The manager and they was the first plumber we called. Worst company ever can’t believe they are actually in service.
