Antonio and Ivan came in to do our water heater install. I had such an Incredible experience. They were an amazing team! And went over and beyond! They made sure I had all my questions answered and explained everything to me clearly. I highly recommend Benla Water Heater Service and especially Antonio and Ivan. They are my go to team for all my water heater needs and will be using them again at my other property. I highly encouraged all my neighbors, family, and friends to give them a call also. Thank you Antonio and Ivan!
Forest installed a new hot water heater. I have a boiler heating system and before Forest started the process, he made sure it was OK to install the hot water heater. He made several phone calls reg this and Ray also came out. I made several calls to Premier Heating ( who installed the boiler) and they weren't helpful at all, wouldn't have a technician call me. It would have taken 2 minutes. One secretary insinuated the BENLA tech was stupid. After spending thousands, that's how Premier treats their customers. Both secretaries were very rude and disrespectful (won't recommend Premier to anyone because of their appalling treatment).
BENLA made sure it was safe to install my new hot water heater. Premier could have cared less.
Both Forest and Ray were very cordial and friendly. It's clear this company cares about their customers. Work was done correctly and Forest made sure the area was clean before be left.
Then, today, Ray came by and inspected the work, to make sure the hot water heater was installed correctly.
I HIGHLY RECOMMEND THIS COMPANY.
The overall experience with Benla to get a new water heater installed was excellent. First contact to installation was 2 days, with the price beating out other providers.
Special shoutout to Tony the technician who came for the install who was an absolute professional, taking care to work efficiently and walking me through the work and what to expect.
Working with Benla was simply amazing. Our heater decided to give up on Christmas eve. (Great timing, right?) Belna showed up the morning after Christmas. They were punctual and communicative.
A few key highlights
1) Clear communication - They were able to schedule me right away
2) Reasonable Price - Out of 5 places, I called, Benla definitely provided competitive pricing
3) Amazing Technician - Antonio was simply amazing. He was not only quick but walk me through every step of the process. After the installan was done, he did multiple due-diligence.
4) Follow up - They also did a follow up inspection! How amazing!
I would absolutely recommend them again!
Our tankless water heater decided to destroy itself on a Saturday morning. Promptly Monday morning Ivan and Antonio were out to replace it. It only took them a few hours. They were clear and communicative with their information as well and we're very happy with the replacement water heater.
I work in a property management and I had an excellent experience working with Benla Water Heater. Their team is highly professional, responsive, and knowledgeable. From scheduling to completion, everything was handled in a timely and efficient manner.
A special shoutout to Jamal! his expertise and customer service truly stood out. He took the time to clearly explain the work being done, answered all my questions, and made sure everything was completed to the highest standard.
Marques is amazing! I reached out to them about my water heater on Sunday and they were able to come Monday morning. He was transparent, fast, and easy to work with. I’m grateful and relieved to have a brand new water heater that was installed quickly.
Ivan and Antonio were great installing a new tank and fixed another problem promptly and professionally. Jamal was very professional also with scheduling and call backs! We have done business with Benla for over 40 years. Great people and staff!
