Emergency septic assistance, if you've been in this situation before, then you know! Harmon was our first point of contact, was very upbeat, knowledgeable, understanding, and helpful. He was able to get us help right away. Devin gave us a call with an ETA, definitely calming our nerves, and showed up with Justin when promised. These guys were awesome. They answered all questions, taking the time to explain everything, were patient, and of course solved our issue. I can't say enough about our overall experience, except to say they have just earned a lifetime customer.
Devon and Justin from Drain Beast Services were absolute lifesavers with our septic! They showed up quickly, diagnosed the issue right away, and fixed it efficiently without any upsell nonsense. Super professional, friendly, and explained everything clearly so we knew how to prevent it in the future. Highly recommend these guys for any septic emergency — top-notch service!
Devon was a Rockstar when he pumped my septic that was massivly clogged. Harman was able to slip me in on an emergency request. I appreciate the efforts to make this as smooth of an experience as it could be. Honestly this was a great experience in total all things considering A+++.
Called in late evening for slight emergency and Harman was able to come out within a couple hours to pump my septic out. Recommended me a new heavy duty septic cover since mine was cracked and told me where to buy for good price. Price was great as well as I called a few companies at that time. Very professional and even gave a few tips to care for my septic tank. Highly recommend.
I originally called Drain Pro because I had been scammed by another septic tank repair company. Not only were they nice, professional, understanding, and courteous, but they also came out the very next day to assess the problem. We had a slowing of the process due to county permit regulations, and Harmon helped through the entire process. I don’t know what we would’ve done without them. And I can’t speak highly enough of Harmon and his team!
Harman and Brandon performed a Christmas miracle and helped us with out backed up septic system. They were super friendly and knowledgeable. We really appreciate someone willing to not only come out on Christmas DAY but to also have a great attitude and have a willing attitude to get the job done no matter what. I would definitely recommend these guys any day. Good job Drainpro on hiring these 2 guys.
Harvik was the plumber that came to my house. He looked over everything and knew exactly what to do. He is very knowledgeable, professional and personable. I truly appreciate the work he performed. Thanks Harvik
Took less the 15min for a 500 gallon to be pump. Fast and easy service. Chris was great. No hidden fees. Will use them again.