Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than an hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent!
I’m new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain’s number in our contacts. Incredible company!
Also left a review on Yelp!
Paul has been great every time I’ve used his services. I’ve worked with him multiple times and couldn’t be happier. He always shows up on time, is very communicative, does excellent work, and leaves everything spotless. His prices are also very reasonable.
I recently reached out for a quote to replace my water heater, and not only did he have the best price, but when he came out, he honestly explained that it wasn’t time to replace it yet. He took the time to explain what to watch for and when it would make sense to replace it. I really appreciate his honesty and would definitely recommend him!
I cannot recommend Pedram highly enough. We had a major main line blockage that turned out to be a nightmare scenario: a concrete slab had sunk and crushed into the pipe outside our house. Pedram came out late at night to hydro jetted the line to make it partial going so we wouldn’t have to vacate our home, which was a huge relief for my family.
He then returned promptly to handle the big job—digging out the broken section and replacing the pipe to fix the issue permanently. He was professional, fast, and incredibly reliable and his price is very reasonable. If you need a plumber who actually shows up and knows his stuff, ask for Pedram!
Empire is responsive and reasonably priced. They bid the job for free and did excellent work. I highly recommend Empire Drain Co. for a hassle free plumbing experience.
Over the past several years I've had many varied repair/renovation/replacement jobs, and most of them have been managed by Pedram & Empire Drain Co - whether plumbing repair, sink installation, vanity set replacement, and whatever can relate. When I did not hire Pedram, I sorely regretted it. You won't find another professionally licensed plumber who can do as much as he can, with as much deep knowledge, skill, care, reliability, and true craftsmanship.
I can trust Pedram with anything, and his response time is phenomenal. If there is any issue that needs resolving, he is there in unbelievably quick time, often within the same or next day. His team are likewise all dedicated professionals who will provide nothing less than the best and most dependable service. Their prices are always reasonable, and their manner is easy-going and respectfully pleasant and courteous. On every point they score higher than the rest combined.
In an age where "professionals" are everywhere, leading you on with their words and promises, go with one whom you can place all your trust on for their work and guaranteed excellence - go with Empire Drain Co!
Fast, friendly, clean service to resolve a kitchen sink drain clog. Showed up same day and within a couple of hours of me making the call. Appreciate the willingness to offer service later in the evening, after 7 pm, and without an additional fee for emergency response. When I called around, other plumbers were done for the day and I was pleasantly surprised when I called these guys, they said they could arrive in a couple of hours. Super appreciate that they laid down a tarp to protect my kitchen and leave no mess behind.
Peyman from Empire Drain Co. replaced two bathroom sink faucets for me last Friday. Peyman is nice and professional. I like how he arrived on time, provided me with an estimated time to finished the work without asking, and how we confirmed the total cost before he started working. Moreover, other things like putting shoe wraps on before entering my home and vacuuming the worksite after the work done also left me a good impression on him and his company. I highly recommend this company and Peyman.
Fantastic business! I chose them based on all the 5-star reviews, and have only positive things to say about their work at my home. They installed a new toilet, connected plumbing for a newbathroom vanity, and installed new shower trim. And made an emergency trip to fix old leaky plumbing in the wall. Prompt, reliable, knowledgeable, pleasant, patient. And fair pricing. I've found my go-to plumber!
