Excellent service from start to finish! The team replaced my home gas furnace and did an outstanding job. They arrived on time, worked efficiently, and explained everything clearly. The installation was done professionally, and my new furnace runs smoothly and quietly. The technicians were respectful, knowledgeable, and made sure everything was cleaned up afterward. I'm happy with the whole experience and highly recommend Greenwood Heating and Home Services to anyone needing heating, air, electrical & plumbing services!
We chose Greenwood to replace our gas furnace and add a heat pump so we now use electric for cooling and primary heat and gas for our secondary heating. The salesman, John, went over all options available, pointing out advantages/disadvantages, etc. The install was scheduled within a week and the 2 technicians who installed everything did excellent work, as well as the electrician. They were professional in every way, courteous, and respectful. They kept us informed of the status at all times and communicated throughout the entire install, including giving us a walkthrough and tutorial on how to use the new equipment. They cleaned up everything and left the area spotless. Overall, I give them my highest rating and would use them again and recommend them to others. I don’t know how Greenwood’s price compares to others, but given the quality of work and professional workmanship, I would say it was well worth it.
We needed an electrical service upgrade to accommodate a Level 2 EV charger. These guys were great -- the job presented some unforseen challenges but they stuck with it (on New Year's Eve!). It was a 12 hour workday from them, but it's a clean, professional installation.
I cannot say enough good things about my experience with Greenwood Heating. From start to finish, their honesty, professionalism, and accountability have been exceptional — the kind of service that turns a first‑time customer into a customer for life.
Cameron, the technician who first came out, was incredibly thorough and knowledgeable. He took the time to carefully inspect my system, explain what he was seeing, and provide clear evidence of the underlying issues. His detailed assessment ultimately allowed me to get the necessary repairs fully reimbursed by originally contracted vendor, and I’m genuinely grateful for the care he put into his work.
I also want to recognize Jaxon, the plumber who was dispatched to get everything back up and running. They were equally professional and transparent. When reviewing the repair plan, they mentioned there might be an alternative solution that could save me money — but before making any promises, they wanted to get a second opinion to ensure it was the right approach. That level of integrity is rare. Because of that extra diligence, my quote was lowered, and I didn’t end up needing all the work originally specced out.
Greenwood Heating has demonstrated what true customer service looks like: honest communication, skilled technicians, and a commitment to doing what’s right rather than what’s easiest. I will absolutely continue using them for all future heating and plumbing needs.
Highly recommend — this is a company you can trust.
I recently purchased a home in West Seattle and had my two gas furnaces serviced by Greenwood Heating. The technician, Aryan, was very detailed in explaining the work he performed including switching out the filters, diagnostic testing, and identifying critical safety issues as both systems were installed about 25 years ago. It was clear by the test results and pictures of the scope work he completed that it was time to replace them as I had a hole in one of my units that was leaking carbon monoxide . Since I was planning on getting a bid for a new system, Aryan proactively reached out to his colleague, Jonathan, to explain the situation.
Jonathan, the sales person, did an outstanding job expediting the order and facilitating the furnace replacement process end to end. He was very transparent and put together a very detailed bid that outlined all the services, warranties, and product information.
Brennan, installation technician, did an Excellent job removing the old furnaces, installing the new ones, and showing me how to operate the system. Additionally, he and his assistant were incredibly thorough in cleaning up.
I highly recommend Greenwood Heating. They have a stellar reputation in the Seattle market and I’m so grateful that I decided to use their services again as they installed furnaces for me many years ago while I lived in Queen Anne and did an amazing job. It’s nice to know that the continuity of professionalism and excellence is still there.
We had our home electrical system updated with a new panel. Greenwood gave us a great quote and walked us through details we were not aware of. Our technician, Joe, was so personable and knowledgeable and took so much time to answer questions, personally guarantee our expectations were met, and went above and beyond to keep us updated as the project went on. He gave us insight from his own home experience, and ensured our future goals (a hot tub!) we're considered as well. I would highly highly recommend Greenwood for electrical projects! The company is non-assuming or self-important, and it puts its customers' interests at the forefront.
We recently replaced our furnace and A/C with a high-efficiency furnace and heat pump. Having used Greenwood Heating & Air for HVAC maintenance in the past, we made sure to get a bid from them—and they were the clear choice.
Luke guided us through the process, helping us choose the right system within our budget and making sure we were aware of local rebates. He was incredibly patient, answering all our questions and scheduling our install just three days later—faster than we expected!
Jordan, Jake, Noah, Riley, and Austin handled the installation with professionalism and care. They kept us informed throughout, ensured our thermostat was set up properly, and explained the next steps for permits and maintenance.
We’re very happy with the experience and look forward to working with Greenwood again. Highly recommend!
Chris did an amazing job! He was super thorough with cleaning the mini splits in our home, and went into detail about maintenance information, pricing, and membership plans in a way that was straightforward and clear which I really appreciated. He was also incredibly friendly and easy to talk to, and was more than happy to answer any questions I had. He wasn't pushy about the membership plans, and instead was more focused on making sure I had the information that I needed to make the decision if I decided to sign up for one moving forward. I will be using their services again in the future as the experience was good, the pricing was fair, and our mini splits are super clean and working beautifully. Again, a huge thanks to Chris for making it such a pleasant experience!
