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WA Licensed24/7 emergencyHighly rated

Northwest Fire Systems

Kent, WA18+ years in business4.779 online reviews
79 Google

About Northwest Fire Systems

Founded in 2008 by Clark and Mary Potter, NW Fire Systems began as a small, family-operated business with a bold mission: to provide unmatched fire and life safety services while putting people and property first. Over the years, that mission has fueled steady growth. Today, we’re proud to have a team of over 80 skilled professionals and a fleet of over 40 fully equipped service vehicles serving the greater Puget Sound region. Despite our growth, we’ve never lost sight of what matters most: delivering personal, responsive service that reflects our founders' values. As a family-owned…

Services

3 detected
Backflow Testing24/7 Emergency PlumbingRemodel & New Construction

Service area

13 locations
Cities
AuburnBellevueEverettFederal WayKentKirklandLynnwoodPuget SoundPuyallupRedmondRentonSeattleTacoma

What reviewers say

synthesized
What they liked

Customers frequently praise technicians like Marlon, Jason, Ira, and Ryan for being knowledgeable, professional, and thorough when explaining fire sprinkler system inspections and repairs. The company is noted for timely communication, quick response times, and efficient project execution for both residential and commercial clients.

What came up as a concern

Some clients have reported experiences with disorganized service, rude staff interactions, and higher than expected billing.

Recent Google reviews

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Jessica Reese
Northwest Fire Systems is now my go to Fire Protection company! They are very informative, fast, and low priced. Technician today, Marlon was awesome and all the others, Dave, Brittany, and Erekah have been fabulous. Can't say enough great things about their hard work for us!
5 months ago
Dusty Bailey
Jason at NW Fire Systems was outstanding. He arrived early, was extremely knowledgeable, and took the time to explain everything clearly. He was helpful, patient, polite, and a great communicator throughout the entire visit. Jason is a big reason I’ll continue using NW Fire Systems—top-notch service from start to finish.
5 months ago
Jansen Leven
Ira and his crew were amazing , any issues that came up they were on it immediately, prices are great as well. They set up a 50 head sprinkler system in my custom home in 2024
a year ago
James Morrison
Stunned this hot mess of a company has any positive reviews at all. Fired them after 2 months of suffering thru their disorganized, sloppy service, rude staff, and sky high bills. Avoid.
7 months ago
Michael Bunker
Jeff and Andrea were able to show up early find the problem and fix it quickly. Always a pleasure working with Northwest fire
8 months ago
Cameron Damskov
NW Fire Systems has been a great partner for Damskov Construction. Timely communication around scope, budget, and scheduling. Great at executing their work and following through on all things that can arise on a project.
a year ago
Linh Nguyen-Tran
Ryan and his team was very professional, friendly and efficient. The appointment lasted about 45 minutes and he even walked me through some of the tests he was performing on the sprinkler. Ryan was a pleasure to work with and we are very happy with choosing Northwest Fire Systems. Also, to mention Brady, our salesperson. Very informative and was able to meet me for a quote quickly. Due to Brady’s efforts, we selected NW Fire systems to perform our checks and due to Ryan and his partner’s great service, we are going to continue working with NW for years to come. Very happy with the service and overall experience.
3 years ago
Janice Faris
Ira Potter was super by going to great lengths to determine a water problem I had with my fire meter. Without his help, I would not have received a just resolution.
9 months ago