Jose w/“Plumbing Excellence” is a Gem. The day before Thanksgiving our kitchen sink plumbing developed a leaks in both Hot & Cold plumbing lines. Apparently Rodents really love chewing through Pex material plumbing lines. Jose was able to see us for a “Same Day appt” plus he was able to Eval/Quote & Complete Fixing the damaged Pipes so we could move on to the next stage of repairing what the water destroyed. Having Plumbing Excellence text me a little info about Jose & a Photo. I felt relaxed having a man come to my home as my husband was at work. I knew a little about Jose plus I would know exactly what he would look like. He completed the repairs w/in an hour, having all the equipment he needed in his Truck. We will be passing Plumbing Excellence info. on to our friends & family so they have a reliable Plumber for any of their future needs.
Tina & Paul A. .
Jose installed a new furnace for me. He was very professional and explained the furnace to me. He changed my thermostat as well and made sure I knew how to set the schedule. My unit is super quiet and heats up my house so well. The highest I have had to turn it up was 74deg while it’s in the 30’s outside. Very efficient system. I would highly recommend Jose and his team.
I had a great experience with Plumbing Excellence NW for an emergency plumbing issue at my home in East Hill, Kent. They responded quickly, arrived on time, and fixed the problem professionally. Their team was knowledgeable, friendly, and took the time to explain everything clearly. They also handled my water heater repair fast and at a fair price. If you need reliable emergency plumbing services, water heater repairs, or general plumbing work, I highly recommend Plumbing Excellence NW. Great customer service and quality workmanship from start to finish!
Got 3 bids for water system replacement. It was an easy choice to go with Plumbing Excellence Northwest. I saw Jose for the initial estimate. He walked me through what they would need to do procedurally, and he also suggested an indoor shut-off valve for the water, and adding a water heater expansion tank. This seemed reasonable and I told him I was already thinking of replacing the water heater itself. Jose provided me with 3 estimates: fix leak only, replace water system only (which I had already decided to do), and replace water system along with adding an indoor shut off valve, and also installing a new water heater with expansion tank. Prices were reasonable. Jose made sure he needed to answer any questions I had before signing. I also appreciated that this company was able to communicate with me via text which I prefer. This was an all day project, so they were here to start early in the morning and they also worked through the rain. They were also very careful to make sure none of my cats would escape. This was probably the best experience I’ve had with any company, and I was glad that I took the time to get 3 bids because Plumbing Excellence Northwest was the last bid I got (I was actually contemplating of only getting 2 after I got the second estimate). I have already suggested this company to 2 of my friends, and would highly recommend them to anyone. Please don’t ever change your business model!
I haven’t used Plumbing Excellence NW myself yet, but I know Jose and his family personally. He’s hardworking, honest, and takes pride in doing things right. Based on the professionalism and character I’ve seen from him, I’d feel comfortable recommending Plumbing Excellence NW to anyone looking for a reliable plumber. If you're reading this and needing help with any of your plumbing needs, CONTACT THEM NOW!! You won't regret it!!
I had the best experience with Jose from Plumbing Excellence NW. As a first time home owner and being female, I was very nervous with the process of finding a plumber I felt comfortable with. After chatting with several referrals and options I found online, I am so very thankful I went with PE! Jose was very respectful and took the time to explain everything to me in a way I could easily understand. He was thorough and went over all that needed to be done, and broke down the cost. He also provided several estimates to choose from, prioritizing what needed the most urgent work and what could wait. He was on time and communicated when he was on his way. Once finished, he made sure to fully clean up and once again, walk me through what was done and offered insight on how to maintain everything to ensure it lasts. Overall I am very glad I went with this company and will absolutely refer them to my friends and family! 10/10 highly recommend!
Jose was great. He installed a heat pump water heater for us in a tight location. He gave us a fair estimate and there were no surprise charges. It was a challenging job but he made sure he got it done right. He listens and does a great job communicating. He's very conscientous about his work as well as hardworking and always personable. I appreciate the care he took with keeping things clean and cleaning up afterwards. We look forward to working with Jose again and Plumbing Excellence NW.
I had Jose come out to replace my 20-year-old boiler, and he did an outstanding job. He upgraded my system, cleaned up the entire space, and even made more room for better accessibility. He explained all my options clearly and showed impressive knowledge throughout the process. It’s rare to find someone you can truly trust with your heating system, but Jose exceeded all expectations. Highly recommend Plumbing Excellence!
