I don’t know what to say about Tucker and Mason. They came out this morning to help me find out why there is water coming into my basement. They helped run a camera through my drains and had AMAZING insight into what was going on. Very knowledgeable, personable, and very nice. Thank you so much for the help today! Def will be reaching out the Rush again!
Old School quality work done by a young guy... this doesn't happen very often these days! Tucker was skilled, knowledgeable and went beyond our expectations in making the water supply replacement job a total success. Very happy with the flexible pricing which allowed us to do most of the earth moving work. Highly recommended, even if we hope not to need plumbing company services for a long time.
Professional, knowledgeable, proficient and friendly. Totally satisfied with the team effort at Rush Plumbing. Colleen setup the initial appointment. Robert provided options to addressing our water line issue and explained the pros, cons and cost of each. Once decided, Robert and Mason completed the work, always respectful of our property and cleaned up when done. A “hiccup” in the water heater install, once identified, was quickly resolved. After a long day on my project, they made time to assist a neighbor who had a clogged drainage line in a very old home. They were creative in their approach to clearing the blockage and repairing the drain. Pricing is competitive. Peace of mind in the quality of the work is priceless. Will recommend to family and friends. Nicely done!
Rush Plumbing Inc. has been conducting work within a unit at my condominium. It has been observed that their personnel commence operations prior to the designated working hours. These plumbers are prioritizing their own schedules, initiating work at their discretion and utilizing parking spaces allocated to other residents. I approached one of the plumbers to respectfully request that they postpone their activities until 8 AM. They indicated that they were merely in the process of setting up. I reiterated my request for them to delay until 8 AM, and while he agreed, their setup activities recommenced immediately thereafter. Based on this experience, I will not be utilizing their services.
I’ve used Rush Plumbing for other work and have always been satisfied with their quick response, high quality of work, and pricing. This is my first experience and I found him to be friendly, courteous, and knowledgeable. He helped me decide about installing a Moen Flo Smart water monitor and shut off device. He was able to speak to concerns I had. He did an excellent job with the repairs and installation and cleaned up so it looked like he was never here. He provided support for the smart functions and offered additional help if needed. He’s the one I’ll call for future plumbing work
Excellent service. Robert and Tucker showed up on time and quickly assessed my drainage issue, came up with a plan, and executed it flawlessly. As usual, Tucker took his time to ensure that his work was of the highest quality, testing for several minutes making sure that there were no leaks. He explained the situation clearly and made sure that I was satisfied with the job. I cannot recommend them enough! You won't be disappointed. I first hired Robert to replace all three phases of pipes in my first house back in 2009, so I have known him for 16 years. You can trust them to do great work.
Tucker provided outstanding service. He diagnosed the source of a leak between our upstairs bathroom and kitchen. He walked me through the process methodically, with diligence, giving me confidence we had identified the issues needing attention and eliminated others, making it possible for me to move forward with repairs and restoration. Excellent communication and a very reasonable price. This was his last call, late on a Friday, yet he was enthusiastic, affable, and committed. This was my first time calling Rush Plumbing, and they will be the first I call next time.
When does a plumbing issue usually occur? Often at the most inconvenient times; in my case after 11 pm just days before a trip. I immediately contacted Rush Plumbing via their website, specifically because Mason, a technician I'd gotten to know over the years, now works for Rush Plumbing. Colleen at Rush responded promptly to my non-emergency service request and scheduled Mason to visit that afternoon. As usual, Mason arrived on time, quickly diagnosed the issue, and, after briefing me on the cause/remedy, got to work immediately. He replaced the original inferior thin plastic tubing with high quality ABS material and completed the job within an hour. Mason thoroughly tested the solution and reviewed it with me. I was more than satisfied with the ease of scheduling an appointment on short-notice, with the prompt service, with the quality workmanship, and that Mason left the work area in pristine condition. I'll definitely contact Rush Plumbing for any future plumbing issues and I recommend them unhesitatingly.
