We contacted Owen to complete some Urgent work for our home in NE Seattle. He rearranged his schedule to gets back up and running. Arrived on time took care of everything within budget.
Will Definitely use Safe n Sound again as need arises. Very honest a d friendly. Thank you!
Had a fantastic experience working with Safe and Sound plumbing to replace two leaky hose bibs.
From the start, Owen was very responsive and took time to fully understand the nature of our repair, and was able to offer transparent and competitive pricing.
On the day of, the two plumbers who came out (Wilfred and Adrian) were friendly, knowledgeable, and communicative.
We couldn't be happier with the repair, and would definitely work with Safe and Sound again in the future!
We needed a plumber to completely replace our kitchen sink and Owen came highly recommended. I can understand why: he arrived on time, got right to work, and finished the job efficiently.
What I most appreciated is the extra care he took: we have galvanized pipes throughout our house and often the hot or cold water will slow to a trickle from rust buildup. Owen installed a filter to prevent this from happening, and then installed a shutoff valve so the filter can be easily cleaned. In my experience, this is the kind of care and attention you don't get from enterprise-level plumbing shops who spend money on advertising.
I'd hire Owen again in a heartbeat.
Our toilet mysteriously plugged over Christmas, and while we suspected our toddler, we briefly wondered if Krampus (or some other mischievous Scandinavian holiday creature) had paid us a visit. Either way, it definitely wasn’t anything we flushed on purpose.
Owen, from Safe and Sound, made it out to our place the day we made the call. He was super relaxed, easy to communicate with, and got right to work. He quickly dislodged a mesh metal drain hair catcher that had somehow made its way from the tub into the plumbing... classic Krampus behavior.
When I mentioned our bathroom sink was draining slowly, Owen volunteered to auger that out too while he was there. He was in and out fast, and several days later our toilet and sink are still working perfectly.
Highly recommend Safe and Sound — especially if holiday gremlins attack your plumbing.
We've worked with Owen and the team at Safe and Sound over the last 14 years. Keep going back cause they're great - responsive, knowledgeable and great communicators. They've done everything from a full kitchen and bath remodel to responding to urgent, "water is filling my basement!!!!!" type calls and have always found the fix in a way that preserves quality and value. Can't say enough good things.
Owen and Tyler were wonderful! They installed our new bathroom sink beautifully and they were so wonderful, kind, respectful and were great and quick communicators. Would highly recommend working with them!
Owen is a gem! He was referred to us from a trusted friend (a contractor) when our hot water tank sprung a leak. Called him on a Saturday and he came out the next day (a Sunday!!) and had it replaced in a few hours. Will definitely be using him in the future. Highly recommend.
Safe and Sound Plumbing is my favorite plumbers to work with. The team is quick, communicative and knowledgeable. Pricing is very competitive and their work is great! We will be hiring them again!