So far, so good. Blake and Sam came to give me an estimate. My husband and I were anticipating the possibility of having to replace all the pipes in our 1960’s house. After taking time to inspect our concerns, they patiently explained their findings…a simpler and less expensive repair! Prices seemed fair as well. Super grateful for this positive experience.
Highly recommend Salish Plumbing. After dealing with a plumber who tried to upsell me and even left my water heater disconnected when I refused their services, Salish came to help out.
I reached out to Salish, explained the situation, and they sent out Reed to provide services. Reed was amazing. He came after hours to reconnect my heating element and perform annual maintenance to my water heater. Throughout the service, Reed explained everything he was doing, made sure I understood the cost upfront, and was honest and professional.
It's difficult to find a good plumber , and even harder to find one that is honest. Salish Plumbing is both.
They also confirmed that the $6,000 quote (after trying to upsell me a $14,000 water heater) I received from the other plumbing company was unreasonable. Reed showed me that my water heater was not producing discolored water, had hardly any sediment come out, and did not need replacing.
Incredibly grateful for Reed and the Salish Plumbing team. Will definitely be reaching out to them for any future servicing.
I selected Salish Plumbing to provide a re-pipe and new water heater for my cabin in South Seattle. After closely listening to my needs and requirements for the intended job, Patrick provided me with a very detailed cost estimate. Patrick and his crew arrived on time at the site and immediately went to work. Their work was efficient, orderly and professional from the start. Patrick and the company owner, Dustin both took the time to answer all my questions and give me a clear vision of how the job progressed. I fully recommend Salish Plumbing to take care of any plumbing needs...satisfaction is guaranteed!
Garrett went above and beyond the call of duty taking caring of a clogged toilet line at my house. What initially seemed like an easy fix turned into an entire day ordeal; when plan A didn’t work Garrett was prepared with plan B/C/D/E - this guy would not give up fixing the problem and amazingly kept the price to the initially agreed upon amount. His communication before arriving, and throughout the process, was A+. Salish Plumbing is incredibly lucky to have an asset like Garret and now will be the first company I call when any/all plumbing issues arise in the future.
10/10 would recommend with zero hesitation.
I was concerned about the low water pressure on some of my outdoor spigots with garden watering season around the corner. I suspected a leak somewhere in or around the house. Salish sent someone the next day. Dustin checked everything carefully, twice over. He then contacted the City - turns out our water pressure just barely meets code. No wonder with all the new construction in the area. Dustin recommended a possible fix - we are thinking about it. The best thing - the entire visit was free of charge! We will certainly call them again if we have a plumbing issue. Quick, professional, friendly and generous.
Plumer was aware of the home owner's age and langguage barrier. I'm a renter at the home and was referred to this company. The worker who goes by the name Blake, came over to fix a small leak underneath the bathroom sink.
Unsure if he successfully fixed the leak, it was ovbious the top portion of the sink was'nt. He didnt even attach the plug stopper to the sink.
I would never recommend this company to anyone. Sadly, Blake took their money and ran on to the next victim!
Dear Business Owner ,
After reading your reponse regarding my recent experience with one of your technicians,I wanted to follow up directly.
I initially contacted your company to express my dissatisfaction with the technician's work performance. It became clear that we had differing perspectives regarding the micommunication that occurred. However, I truly appreciate that your manager promptly reached out to me and assured me that he was committed to resolving the matter.
Your manager listened carefully to my concerns and followed through on his promise to mske things right. Thanks to his efforts and professionalism, what began as a negative experience ultimately turned into a positive one.
With that being said, I am now a satisfied customer and can confidently say that your company demobstrates strong customer service values. That level of care and accountability is greatly appreciated.
Sincerely,
Nick Lacy
Amazing team that works at Sewer Friendly! I highly recommend them. Worked a huge project for me and a neighbor together. Caleb at the office was ultra responsive and a big reason we chose this company. The job was professional and I appreciated the crew especially Roto, Luis, Gabriel, Chucho and Guss. They are a family run business and you can tell they enjoy what they do. I compared to a bunch of other sewer companies. These were the most engaged and caring for our needs. They go the extra mile.
We recently had Salish Plumbing complete a large plumbing project at our home in Edmonds — a full water re-pipe in our bathroom, tub installation, new water heater and more — and couldn't be happier with their work from start to finish.
A special shout-out to Nathan, who was our main point of contact throughout the project. He completed the initial scope, kept us informed every step of the way, and followed up to make sure we were satisfied with the work. His communication and professionalism made the process feel completely seamless.
Reed, Tommy, and the rest of the on-site crew were also fantastic — knowledgeable, respectful of our home, and great to work with during the days they were here.
If you're looking for a plumbing company in the area that is communicative and professional, I'd highly recommend Salish!
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