Scott Conver
If you are looking for a plumbing company with integrity that stands behind their work this in not the company for you. The new owner just bought the company a few years ago and is doing everything possible to run the business into the ground. I had multiple interactions with the new owner who, from the get go, did everything he could to duck responsibility for his shoddy work. The work they did was less than 2 miles from their shop, the replacement part was less than $10.00 and the entire fix took less than 15 minutes. But rather than make things right and fix their shoddy work that was supposed to be covered by a 6 year warranty they completely ghosted and ceased contact. If you want a competent company with the skills and backbone to stand behind their work call 2 Sons. You've been warned!
I am not at all confused as to what company I am reviewing. You replaced a residential water heater for the owner of Performance Auto Werks, Terry Wolfe, less than 2 years ago. Performance auto Werks used to be located right next door to your business. I have the receipts and bill of lading for the job. I showed them to you via text and then never heard a word back from you. And YET AGAIN your trying to dodge responsibility for your poor craftsmanship.