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WA LicensedHighly rated

Vital Mechanical Service

Renton, WA22+ years in business4.550 online reviews
50 Google

About Vital Mechanical Service

Since 2004, Vital Mechanical Service has been keeping Puget Sound’s buildings running at peak performance. We provide expert maintenance, repair, and replacement for mechanical systems, plumbing, and controls, serving companies of every size, from Greystar and Talon to Valley Medical Center, the Tahoma School District, and the Seattle Mariners. From day one, our approach has been simple: hire smart, hardworking people, give them the tools and systems to respond quickly, keep costs lean, and focus on solutions that make a difference. It’s how we’ve built a reputation for dependable service,…

Services

2 detected
Commercial PlumbingWater Heater Repair & Install

Service area

2 locations
Cities
Puget SoundSeattle

What reviewers say

synthesized
What they liked

Customers frequently praise technicians like Jacob, Mike, Justin, Cody, and Tim for being professional, knowledgeable, and efficient. The company is noted for its quick response times and effective work on diverse projects including emergency clogs, fire sprinkler systems, and apartment maintenance.

What came up as a concern

Some customers have reported significant concerns regarding billing practices, specifically citing instances where they were charged for several hours of labor despite the work being completed in a fraction of that time.

Recent Google reviews

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Eugene Zink
Jacob is awesome. He is very professional and friendly. I've had nothing but great experiences with him each and every time at my property.
3 months ago
Chris Gillette
Our company was charged over $1,000 (4 hours of labor) to replace a thermostat. We watched this replacement take 30 minutes. Hourly rate was almost $300 per hour. Company denied our request to be billed for actual time. Avoid this company at all costs.
3 months ago
Bitter Lake Village Condo Association
Wow, this crew and company has the best staff I have dealt with in years! I wont call anyone else when you have found the best, stick with them! Just had Mike out for an emergency clog in a stack on one of our buildings. Super fast, clean Courteous and got the report back on the issues immediately.
Edited 4 years ago
Aya M
Great experience w/ Justin(?) here at our property/apartment building. Really knew his stuff, took care of all of multiple issues quickly and was a pleasure to work with! Thanks Justin! Really felt the pricing was very fair for how much he helped us out too.
3 years ago
Mark Huson
Vital did a project for our event planning business and we could not have been happier! Cody was our plumber and was beyond great! He was professional, pleasant, knowledgable and productive. Highly recommend!!
3 years ago
Pamela Cokash
Vital Mechanical Services was hired to work on our Sprinkler System (Fire Damper) in February 2024. The company responded quickly to our request, gave us quotes timely, sent mechanics out who were very professional and communicated very well. I want to especially recommend Tim Tiedge he was the "BEST" and his co-worker Mike Valencia. If you need any work on your sprinkler system I would recommend them 100%. Thanks guys for exceptional work! Pamela Cokash, Administrator Kin On Health Care Center Seattle, WA
2 years ago
Joshua Anderson
Scott came out and did the impossible! Saved us lots of money and our future resident will be able to move in to their new apartment on time. It was a pleasure working with Vital Mechanical and Scott.
a year ago
Britt Espinosa
I've seen multiple 1 star reviews on here that seem to be from the same person. Vital maintains a strong set of core values. Honesty and Integrity being at the center. Maintaining these values throughout the whole organization is very important to management, and anyone who does not adhere to them is let go. Several employees in the past few months have been let go specifically for not adhering to these values. It's a shame that these employees would further detract from their character by continuing to lack honesty and integrity. Vital is an incredible company that has a lot of satisfied customers. The company offers some of the most transparent pricing, communication and marketing in the industry. Call the company and they will have pages of references from respected members of the business community to give to you.
Edited 8 years ago